Positive, caring ageing in a residential care setting designed to enrich our residents’ lifestyles.
High-level care is for people who need 24-hour nursing care. This may be because they are physically unable to move around and care for themselves, or because they have a severe dementia-type illness or other behavioural problems. Residents in high care must receive additional care and services at no additional cost.
Low-level care places are for people who need some help. Mostly, people in low-level care can walk or move about on their own. Low-level care focuses on personal care services (dressing, eating, bathing), accommodation, support services (cleaning, laundry and meals) and some allied health services such as physiotherapy. Nursing care can be given when required.